Testimonials
Newsletter
Subscribe to our newsletter to receive special offers and the latest updates for your kitchen.



Home  //  Shipping & Return Policy

Shipping & Easy Return Policy

FREE Shipping UPS Ground within the continental USA with your Purchase of $70 or more.
coupon code : Freeship.

(Oversize* & bulky* items are excluded. Offer is good only within the 48 contiguous United States.)

Our shipping costs are based on the approximate shipping weight of your order - not on price points. We use shipping tables provided by UPS to calculate the shipping cost. The actual shipping/handling charge is calculated during the checkout process. The cost of shipping will vary based on what is ordered, the destination and the shipping method.

Product availability is subject to change. Items ordered together will not necessarily be shipped together. We do not add additional charges if your items are shipped separately. If an item is temporarily out of stock, we will notify you and ship the item when it is back in stock.

* Example of oversize items excluded from free shipping.
Item # 3166 Pig Roasting Box ( caja asadora)
Paella Pan That Serves 40 People and above
See individual product page for Free shipping qualification.


International Shipping

Homevillage Kitchen Store has partnered with a trusted third-party company, GlobalShopex.com to fulfill orders for our international customers. Simply put any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will automatically be transferred into an GlobalShopex cart. You may pay with international credit cards, PayPal and bank wire transfers. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to GlobalShopex customerservice@globalshopex.com or (786) 314-7144

Business days in transit via UPS ground from our shipping facility

UPS Time in transit Map from our shipping facility
























Service Map colors may vary due to differences in hardware and software. This map is a general representation of UPS Ground transit times. For service availability and to calculate the delivery time for a package shipped between a specific origin and destination worldwide.




Return Policy


We offer 100 % satisfaction guarantee.
If you are not happy with your purchase within 30-Days after receiving the item, We will gladly provide you with an authorizaton to return it.








After 30-Days. Please contact manufacturer or warranty provider.
ALL RETURNS MUST BE FREIGHT PRE-PAID. We recommend you use FedEx, UPS, or Insured mail. Please make sure your package is sent with a tracking number to avoid loss or confusion.

All returns will be processed and fully inspected after they arrive in our warehouse. All products must be returned in original condition, including packaging, documentation, warranty cards, manuals, and accessories, along with a copy of your invoice.

Products returned without original packaging, accessories, and documentation, cannot be accepted and will be returned at customer's expense.

Homevillage Store cannot and will not accept items that are shown to have been abused, altered, or broken, whether accidental or intentional*, even if within the 30 days period.

* Except Shipping Carrier damages.

Product's that are defective can only be exchanged for the same product. No exceptions. If we are unable to exchange an item for the same, or a replacement of equal or greater value within a reasonable time frame, you will be issued a full refund*.
* Excluding Shipping Transaction and Insurance Charges.

Non-Defective Returns: Any returns found to be non-defective and in working order are subject to a 15% restocking fee and all non-product-related fees (shipping, transaction and insurance) are not refundable.

All related Fee's (shipping, handling and return shipping fee's) are NON-REFUNDABLE for all products in all cases. Unless, in result of our error.



Home Village Coupons on tjoos.com